Home appliance repair
across Charlotte and nearby towns
A technician comes to your home, finds what's wrong with the appliance and quotes the repair. You decide whether it goes ahead.
- Owners and renters in houses, townhomes, apartments and condos
- Gas and electric cooking appliances and dryers
- Full-size, stacked and compact laundry
- Garage refrigerators and freezers, plus built-in kitchen units
Renting? Check with your landlord or property manager about who arranges and pays for repairs.
What a home visit looks like
Send the details
Use the form above. Make, model number and the symptom are the most useful things to include.
Diagnosis at home
The technician checks the appliance where it's installed and finds the fault.
Explanation and quote
The failed part is explained and priced, with a frank view on whether fixing it makes sense.
Your decision
The repair goes ahead only after you approve the price, with parts matched to your model.
The homes we work in
Housing across the county ranges from early-1900s bungalows to new townhome rows. Where the appliance sits affects how it fails and how the repair is done.
Older houses
In Dilworth, Elizabeth, Plaza Midwood and other older neighborhoods, appliances often sit in kitchens and laundry spaces carved out of rooms meant for something else. Tight fits and older wiring or gas connections are part of the job.
Two-story homes
Many newer houses in Ballantyne, Steele Creek, Huntersville and Mint Hill put the laundry upstairs. Water from a leaking washer up there finds its way into the room beneath, so close the supply valves and unplug the machine at the first sign of it.
Townhomes & HOA communities
Some communities have rules about gate entry, parking or contractor hours. Let us know when you book, and we'll schedule with them in mind.
Apartments & condos
Uptown and South End buildings often mean stacked laundry, a loading area, an elevator reservation or a check-in at the front desk. Tell us how your building handles visitors.
Lake homes & second homes
Houses around Lake Norman and Mountain Island Lake can sit empty for weeks. Appliances that stand idle, especially ice makers and water lines, are worth checking when you return.
Garages & crawl spaces
An unheated garage runs hot in summer and cold during winter freezes. Check the owner's manual for the temperature range a garage fridge or freezer is rated for.
Appliances we fix at home
Open any of them to see the faults we check for and what to look at before you book.
Refrigerator repair
Washer repair
Dryer repair
Dishwasher repair
Oven repair
Microwave repair
Freezer repair
Cooktop repair
Ice Maker repair
Wine Cooler repair
Stove repair
Range repair
Questions about home repairs
Quick answers before you book. Anything else goes in the notes.
Ready to get it looked at?
Diagnosis in your home; you approve the price first.
Yes. An adult should be home to open the door and to say yes or no to the quote before work starts. If you are a tenant, check with your landlord about who approves and pays for repairs before the visit.
Yes. Mention every appliance when you book, with the model numbers if you have them, so the right time is set aside.
Turn off both water valves behind the washer and unplug it. Mop up what you can and check the ceiling below. Then book a visit, and do not run the washer until the leak has been found.
Yes. We repair appliances regardless of where they were bought. We are independent, so an appliance still under its maker's warranty should go to the maker first.
If it leaks, sparks, smells hot or trips the breaker, stop using it and cut the power at the plug or panel. With a refrigerator, keeping the doors shut buys the food time.
Something at home not working right?
Book a diagnosis. You'll find out what broke, what fixing it would run, and whether we think the money is well spent.